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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robert Bailey

April 9, 2024

5  out of  5 rating by Robert Bailey
"Carrie was a pleasure to deal with her upbeat personality. She is very knowledgeable regarding home, auto and umbrella insurance policies. It was pain free experience."
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Chantelle Maglio

April 8, 2024

5  out of  5 rating by Chantelle Maglio
"We recently moved from out of state, and found Tony via our own research. Him and his team have been nothing short of helpful and responsive with our rental and vehicle insurance. They're quick to answer the phone and so kind, especially Stacey. Thanks, all, for an awesome experience!"
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Eva Rogers

April 5, 2024

1  out of  5 rating by Eva Rogers
"I have been insured with State Farm for over 10 years ranging from Maryland to our move to SC in 2020. Initially, this particular agency was absolutely fabulous and they were incredibly friendly and helpful. I always dealt with Stacey Thacker, and we had always been on time with my payments as my payments were on autopay. I logged into my account one day to see that my coverage had been cancelled due to non-payment for 1 month. I immediately reached out to the office to figure out what was going on since my payments had never been a problem before. I thought for sure this had to have been some sort of mistake since I had emailed Stacey previously when my app was alerting me to an expiration with my card and she never responded to my emails or calls. I figured out that this happened because the autopay failed for a one month payment. I didn’t think this was an issue since the card number didn’t actually change and because no one emailed me back about it I figured everything was okay-especially since payments had been taken out AFTER the expiration date. When I reached the office, I spoke with Stacey who advised me that my policy was cancelled because my auto payment had not been taken out for one month. I never received any cancellation notices, and supposedly she had been calling a phone number (which was not in service for 3 years and NEVER was given to them as a contact for us)I had spoken with Stacey NUMEROUS times on my phone number, as well as email and I never received a call, cancellation notice, NOTHING. Well, this mistake on my part took my insurance for a 2012 vehicle from $136 to $267 per month. I received an extra $100/month for a lapse in coverage fee, and my husband had 3 speeding tickets that resulted in an extra $60 per month because it was no longer grandfathered into our policy (this part I some-what understood because obviously that was on him). Here is the kicker-I am now forced to stay with Statefarm until OCTOBER-1 year from the time of lapse. I agree that I made a mistake not following something like this closer, however I would have figured that someone would have reached out to me-surely I did not think something like this would have happened. Needless to say, I am writing this review so that others don’t make the same mistakes I did, and to not put your trust into this agency 100%, they do NOT have your best interest at heart. Obviously I would have immediately made a payment for $136, but to me-it is no benefit to them to reach me about this because now they get an extra $1200 a year from us. Oh, and by the way-as if the $267 wasn’t enough-they just raised my prices again to $300….thats right, for a 2012 vehicle. The only options they gave me was to get less coverage, so right now we are considering to sell the vehicle because a $300 payment just does not make sense for such an old vehicle and we are shopping around for other insurance companies as soon as we can."
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Ethan Moyher

April 4, 2024

5  out of  5 rating by Ethan Moyher
"Mrs.Aubrey was the Agent that helped me, she did a wonderful job explaining what I was supposed to do and was very patient."
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Dr. H. Lecter

April 1, 2024

5  out of  5 rating by Dr. H. Lecter
"Ok, after a steep price hike from my previous insurer, I was looking for a cheaper rate with the same coverage. I contacted the "Pope" office. (Hey Fellas, this is the Pope) I kid,I kid. Anyway, Carrie from the Pope office contacted me promptly and quoted me an offer I couldn't refuse! She quickly had discounts for me, offers to help reduce my premiums even more. She was also helpful in the navigation of the State Farm website. I also have a Renters Policy through State Farm to help further my savings. Thank you Carrie for your help, I greatly appreciate it! You know the jingle! C'mon, sing it with me! Like a good neighbor, State Farm is there! State Farm is there! R.W."
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Samantha McAllister

March 27, 2024

5  out of  5 rating by Samantha McAllister
"Stacy was so helpful and got me the lowest rate!!! She’s amazing! Call and let Stacy work wonders for you!!!"
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Tanzania Pais

March 22, 2024

5  out of  5 rating by Tanzania Pais
"I got coverage today for my second car and Aubrey was amazing. She knows her stuff. She was very informative and reliable; it was a joy speaking with her."
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Angela Beaumont

March 12, 2024

5  out of  5 rating by Angela Beaumont
"The summerville Tony Pope office is hands down the best insurance office I've ever encountered. Its the ladies in the office that truly make it stellar. They are always super sweet, calm, knowledgeable and if they don't know the answer to a question... they will find out and call back very quickly. Having my family's insurance and affairs handled so well puts my mind at ease. I plan to always keep my policies here. I appreciate this office so much."
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Marlene Ward

March 5, 2024

5  out of  5 rating by Marlene Ward
"I just wanted to let you know how appreciative I am of Denise, Jennifer, Kasey, and any one I have spoken with in assisting me with my needs here at Tony Pope's State Farm Insurance Agency. They have ALWAYS been so pleasant and kind (even when I was probably driving them nuts). I don't think I have ever dealt with a more pleasant work group than I have here. I would highly recommend them to anyone and everyone!! Thank you for all you do!!!"
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Tony Rice

March 2, 2024

5  out of  5 rating by Tony Rice
"Jennifer Krug was amazing!!! So nice to do business face to face instead of on the computer. Highly recommend!!!"
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Kelly Tipton

March 1, 2024

5  out of  5 rating by Kelly Tipton
"I've been a State Farm customer for 20 years now, and I have no plans on leaving. My original agent, who was amazing, ended up retiring a while ago, so I was transferred to another agent's office. I was unsatisfied with the unresponsiveness of that particular office, so I went looking elsewhere. My dad uses The Tony Pope office, and always spoke highly of their very personable staff, so I decided to give them a try, and I have not been disappointed! Everyone that works there is incredibly helpful, and most importantly, responsive!"
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OJ Linney

February 27, 2024

5  out of  5 rating by OJ Linney
"Stacey was excellent and saved me over a thousand dollars for the year. Her response time was excellent. I've referred several of my clients to her."
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JM Wisniewski

February 22, 2024

5  out of  5 rating by JM Wisniewski
"Aubrey was GREAT to work with. She was very knowledgeable on all of the questions I had with my insurance needs and very proficient at getting things done and processed for my policy."
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Arnie Spokane

February 16, 2024

5  out of  5 rating by Arnie Spokane
"Easy and ver reasonably priced. Aubrey was great to work with"
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Claire Minge

February 1, 2024

5  out of  5 rating by Claire Minge
"Stacey was so helpful and efficient with our renters insurance! Thank you!!"
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Sharon Fratus

January 29, 2024

5  out of  5 rating by Sharon Fratus
"Aubrey called and followed up with an inquiry I made and was very pleasant to work with. She explained everything to me and went so far as to take care of making sure not only I would be satisfied but that the complex was satisfied as well. Very Pleasant experience."
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Sean Boney

January 26, 2024

5  out of  5 rating by Sean Boney
"Great place and the people are awesome. Everyone takes good care of you."
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michela polito

January 24, 2024

5  out of  5 rating by michela polito
"I am very happy, satisfied, and grateful for their service, especially for the help received lately by miss Jennifer. It's very rare nowadays to find people who are so willing to help and generous with their time. I totally recommend them."
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Tawanda Boyd

January 22, 2024

5  out of  5 rating by Tawanda Boyd
"I absolutely love doing business with State Farm Insurance. They help lower my premium. Also whenever I have a question or concerned, I always get a quick reply or answer. Lastly, everyone is always very nice and professional."
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Elliot Hamby

January 18, 2024

5  out of  5 rating by Elliot Hamby
"Stacey Thacker helped me drop progressive after they started automatically adding residents to my policy. She’s amazing and very helpful."
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K Sheppard

January 17, 2024

5  out of  5 rating by K Sheppard
"I worked with Aubrey- who could not have been more responsive and helpful!"
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kevin McGinn

January 17, 2024

5  out of  5 rating by kevin McGinn
"Stacey went above and beyond to help us with coverage on a rental home. Thanks again."
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Feonia Wilson

January 11, 2024

5  out of  5 rating by Feonia Wilson
"I just updated my policy with State Farm and was impressed by the exceptional service given by the responding agent Preston . He was a tremendous help and explained everything clearly and made sure I was comfortable with the changes made to my policy. His courteous disposition, professionalism and attention to detail stood out. I highly recommend State Farm for their excellent customer service, especially thanks to dedicated agents like Preston !!!"
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Ken Kaiser

January 10, 2024

5  out of  5 rating by Ken Kaiser
"Stacey Thacker recently helped my wife and i get a reduced rate by taking the AARP Drivers Course on the Web. She responded to my questions very quickly. Really responsive service from her."
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Alison P.

January 8, 2024

5  out of  5 rating by Alison P.
"I have several policies with State Farm and Ms. Jennifer Krug has been there tirelessly to help me with every question/ concern. Recently, I was on a very short timeline to complete a new policy and Jennifer made it happen! It is a pleasure working with her. I highly recommend the Tony Pope State Farm Insurance Agency."